Free Shipping for orders over $60

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Free shipping for order over $60

Frequently Asked Questions

You can reach us via the contact page here

  • 2. Delivery and Shipping
Dates for delivery are estimates only and are not guaranteed. Time is not of the essence in relation to such dates. They are also subject to any matter beyond our reasonable control. Delivery time is usually between 15 to 21 days.

 

As a matter of fact, you don’t even have to ask. Packages we send will not have the content indicated on the labels. However, for international orders, we may have to state the content by law.

  • 4. Do I have to pay customs for international shipping?
Customs is a term commonly used in international shipping pointing to the duties, fees or taxes charged on items being shipped from one country to another. Costs can vary depending on the items and countries being shipping from and into.
    • 5. Is there a money back guarantee on your product? 
    Please try our products for 30 days. If for any reason you are not completely satisfied, simply return the unused portion in the original container within 30 days of receiving your order. That’s 30 days for return shipping, and we will refund you 100% of the product purchase price, excluding shipping and handling.

    To begin the return process, send us an email at contact@nexiherb.com

    If sending an email, please include:

    Customer Name and address

    Order Number

    Item name you would like to return & quantity 

    Reason for return